The Acculaser Clinic is situated on the first floor of 63A Kings Road and shares the treatment rooms with Dr Nick and Dr Marjan Goodacre at The Wellington Clinic Dentists, www.thewellingtonclinic.com
Payments can be made by debit cards or cash. We do accept credit cards but please note that the credit card companies make an extra charge of 2% and that this be passed on and will be added to your final bill.
As the Clinic diary is booked well in advance, you are respectfully advised that failure to give 48 hours notice of a cancellation will result in a FULL CHARGE of the booked treatment/s for that appointment or, if you have a discount voucher, forfeiture of your voucher for that appointment.
We ask that you kindly arrive on time for your appointment. As some of our treatments are booked in 30 minute sessions, and in order to avoid disrupting the next client’s appointment, all clients arriving more than 10 minutes late for an appointment will be considered as a FULL CHARGE Cancellation. Therefore please allow for tube delays and parking. Thank you.
We charge a booking fee of £50 to schedule an appointment for a treatment. This fee will then be deducted from your treatment when you come for your appointment.
RESCHEDULING OF APPOINTMENTS
All clients are required to give 48 hours notice of a cancellation. We reserve the right to charge full fee paying clients a rescheduling fee of £30. For clients using discount vouchers, please ensure that when you make your appointment that you are able to keep that appointment as there is a rescheduling fee of £30 to reschedule ALL appointments made with a discount voucher, whether you have given 48 hours notice or not. You will forfeit your voucher completely by giving less than 48 hours notice.
OTHER TERMS AND CONDITIONS
Please turn your mobile to silent when entering the clinic in respect to other clients.
We respectfully ask that men shave before arriving for their facial or hair removal appointments, failure to do so will minimize the treatment time and possibly its effects, thank you.
Please note that some of the facial treatments will require minimal ‘down time’. Please consider this in advance when booking.
Please note that if you give false information during the consultation or you fail to offer full information that may be of relevance for your treatment, then the Acculaser Clinic will NOT take any responsibility for any adverse reactions you may experience due to the treatment given.
The client must agree to comply with all instructions and/or recommendations given regarding the care of the treated areas and will be asked to sign a consultation form.
It is important to note that the effects of any treatment cannot be guaranteed and results for each person will vary.
Our apologies but young children are not allowed in the Clinic due to dangerous equipment, thank you.
Maria Holloway at the The Acculaser Clinic has a Special Therapist License registered with the Kensington and Chelsea Council, and is a full member of the British Association of Beauty Therapy and Cosmetology. The Acculaser Clinic is fully insured for all the procedures offered except the injectables and dermal fillers whereby Dr Nick Goodacre (of The Wellington Clinic) is responsible for his insurance and is fully covered for all the treatments he offers.The Acculaser Clinic does NOT take any responsibility for any procedure offered by the Doctor recommended.
All treatment details and prices are subject to change and availability at the clinics discretion.
Please note that if a change of venue/clinic address is necessary and unavoidable for whatever reason and at any time, then advance notice will be given to clients of the new venue/clinic address and you will be given the opportunity to rebook your appointment date/time at no extra charge. However refunds will not be given under any circumstances, whether a voucher, a fully paid single treatment or a course of treatments.
Please note that we will not accept responsibility for any valuables left by clients on the premises or of any damages to belongings.
All client information will be held in the strictest confidence.
Please note that we reserve the right to refuse to treat, book or rebook any client who we feel is showing, in our opinion, offensive, rude, abusive or disruptive behaviour.
Discounts on courses are not available with any other discount offers or vouchers.
All overdue or unpaid bills for treatments will be charged interest from the date of the treatment.
**Online Discount Vouchers
Clients with online discount Vouchers must bring the printed voucher showing all the codes with them to the appointment. Failure to do so will mean that you may forfeit your treatment and voucher in full.
ALL Online Discount Vouchers are valid for New Clients Only. Existing clients will NOT be elligible for these vouchers as the reason for the online offers is purely to introduce new clients to the clinic. The acceptance of vouchers to existing clients will be solely at the clinic’s discretion.
Due to the immense popularity of the vouchers and the carefully timed appointments, we regretfully inform you that clients with vouchers who are more than 10 minutes late or fail to arrive for their booked appointment WILL forfeit their full voucher treatment, without exception.
Appointments must be made and performed BEFORE the expiry date of the voucher. No appointments will be honoured after the voucher expiry date.
Please note that there is a £30 rescheduling fee for all clients with a discount voucher, whether you give 48 hours notice or not. Clients who fail to give 48 hours notice of a cancellation will forfeit their voucher completely. Therefore please ensure you can definitely make your appointment before booking.
Courses of Treatments
Certain treatments may be bought as a course of numbered sessions and will be elligible for a discount only if the course of treatments is paid in full in advance. Please note that the money paid for a course of treatment is non-refundable and non-transferable without exception. If you arrive more than 10 minutes late for any of the booked sessions of a course, or you fail to give 48 hours notice of a cancellation, as per our normal terms and conditions, you will forfeit that particular session. All courses must be taken within 12 months of the date of purchase.During this time if there is a change of venue/clinic address then the paid courses will automatically be transferred to the new venue/clinic address and no refunds will be made.
By agreeing to pay for a course of treatments, you agree to our full terms and conditions.